DEALERSHIP DESIGN & CONSTRUCTION …
OUR TWO CENTS

Washing a Customer’s Car is Like a Cup Coffee
Washing a customer’s car is nothing new. That said, automated car washing technology has come a long way since this early photo was taken. Modern systems can scan the vehicle and adjust brushes to maximize clean with minimum pressure.

Merchandising in Your Showroom is More than just Balloons
Balloons may look fun and pretty, but really only serve to distract customers from the cars on display in the showroom. Make the cars the stars. Use them to create that desire to be inside them driving them. Its not as hard as you might think.I’ve often walked into a...

Bringing your Showroom to your customer’s Living Room – Facility Photographs and Photo Booths
An in facility photo booth can take your retailing to the next level. Make your car the star, and never worry about background, lighting, or weather. A properly photographed car can make the difference online between a customer contacting you and clicking the next...

The service drive is your customer’s first impression. Again and again.
The Service Drive at Vero Beach Toyota in Vero Beach, FL – clean, bright, welcoming, and with a big, bold, exciting graphic. Each arriving customer drives their car through the Hunter Quick Check Drive. This gives both the customer and the service advisor a condition...

Top 5 Trends in Technology that your dealership should consider.
Desk phones are now a technology of the past. Voice over Internet Protocol (VoIP) technology allows phone calls to be routed through desktop computers and even forwarded to cell phones.The desk phone is dead. Have you ever added up what you’re spending on your phone...

Exterior Dealership Maintenance – the Silver Lining of These Times
Years of harsh sun and tropical rain have left this façade in need of a good cleaningIt’s no secret, dealership inventories have never been lower. Every dealership is feeling it. But there’s a silver lining. This is the perfect time to tackle all those long...

Putting a Café in Your Dealership is Easier than You Think.
Panama City Toyota’s Café FJ – This custom-built Toyota Landcruiser themed café offers a full service hot and cold coffee bar with an espresso machine, coffee brewers and a nitro cold brew tap. The food offerings included freshly made sandwiches, wraps, salads, and...

How Ready Is My Dealership for the Coming Wave of Pure EV?
The Porsche Taycan is the company’s first pure electric production vehicle. A number of manufacturers have announced plans to move to a completely electric product offering. How will your car dealership adjust to sell and support pure EV?As a facility owner or manager...

Five considerations when selecting a General Contractor for your dealership project.
Demolition day for Pinehurst Toyota’s old facility in Southern Pines, NC. Selecting the right General Contractor and bringing them in during preconstruction planning is critical.Over the years we have overseen countless projects; new construction, renovations, service...

Why bathrooms matter in your dealership
This photo is from one of our most recent Toyota projects in Southern Pines North Carolina. A special thank you to the Pinehurst Toyota team, especially Ashley Holderfield who took the lead finalizing and selecting all the materials and finishes. Also to Toyota Motor...

“You’ll learn more from Contractors than you ever will in Architecture School”
Currently under construction in Virginia, the new headquarters for the Exclusive Automotive Group was designed by the Penney Design Group, an architectural firm with experience on a broad range of building types and a team focused on the Automotive Industry.If I had...
Managing our clients projects so they can focus on their business
When I first set out to write on this topic, the title was going to be “The Top 5 Reasons for a Dealership Owner to Hire an Owner’s Representative”. But as I mentioned in my previous post, while there are other firms that do specialize in representing dealership...
Why don’t you go out on your own?
When first presented with the idea of writing a blog, I immediately pushed back thinking, “I am not a writer and I don’t have time to sit down and write about what is on my task list.” Then as I looked back at how ID Automotive came to be, I thought “how could I not?”...