by Martin Meissner | May 3, 2023 | Dealership Construction, Dealership Design, Dealership Technology, Project Management, Uncategorized
We’ve heard the stories time and again of dealer principals who have been burned on previous projects or who are frustrated as their current projects timeline and budget spiral over plan. Most of the time its due to five mistakes owners make when building or...
by Michael Kubinski | Mar 8, 2022 | Blog, Dealership Construction, Dealership Design, Dealership Technology
Washing a customer’s car is like a cup of coffee. Probably not a blog topic or association you might expect here. Bear with me. A few weeks ago, I was visiting a dealership. As I wandered around the store while waiting for my meeting, I noticed there was no coffee...
by Michael Kubinski | Nov 2, 2021 | Blog, Dealership Construction, Dealership Design
Balloons may look fun and pretty, but really only serve to distract customers from the cars on display in the showroom. Make the cars the stars. Use them to create that desire to be inside them driving them. Its not as hard as you might think. I’ve often walked into a...
by Michael Kubinski | Sep 23, 2021 | Blog, Dealership Design
The Service Drive at Vero Beach Toyota in Vero Beach, FL – clean, bright, welcoming, and with a big, bold, exciting graphic. Each arriving customer drives their car through the Hunter Quick Check Drive. This gives both the customer and the service advisor a condition...
by Michael Kubinski | Aug 5, 2021 | Blog, Dealership Technology
Desk phones are now a technology of the past. Voice over Internet Protocol (VoIP) technology allows phone calls to be routed through desktop computers and even forwarded to cell phones. The desk phone is dead. Have you ever added up what you’re spending on your phone...
by Michael Kubinski | Jul 22, 2021 | Blog, Dealer Maintenance
Years of harsh sun and tropical rain have left this façade in need of a good cleaning It’s no secret, dealership inventories have never been lower. Every dealership is feeling it. But there’s a silver lining. This is the perfect time to tackle all those long...
