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Five mistakes owners make when building or renovating their facility

Five mistakes owners make when building or renovating their facility

by Martin Meissner | May 3, 2023 | Dealership Construction, Dealership Design, Dealership Technology, Project Management, Uncategorized

We’ve heard the stories time and again of dealer principals who have been burned on previous projects or who are frustrated as their current projects timeline and budget spiral over plan. Most of the time its due to five mistakes owners make when building or...
Washing a Customer’s Car is Like a Cup Coffee

Washing a Customer’s Car is Like a Cup Coffee

by Michael Kubinski | Mar 8, 2022 | Blog, Dealership Construction, Dealership Design, Dealership Technology

Washing a customer’s car is like a cup of coffee. Probably not a blog topic or association you might expect here. Bear with me. A few weeks ago, I was visiting a dealership. As I wandered around the store while waiting for my meeting, I noticed there was no coffee...
Merchandising in Your Showroom is More than just Balloons

Merchandising in Your Showroom is More than just Balloons

by Michael Kubinski | Nov 2, 2021 | Blog, Dealership Construction, Dealership Design

Balloons may look fun and pretty, but really only serve to distract customers from the cars on display in the showroom. Make the cars the stars. Use them to create that desire to be inside them driving them. Its not as hard as you might think. I’ve often walked into a...
The service drive is your customer’s first impression. Again and again.

The service drive is your customer’s first impression. Again and again.

by Michael Kubinski | Sep 23, 2021 | Blog, Dealership Design

The Service Drive at Vero Beach Toyota in Vero Beach, FL – clean, bright, welcoming, and with a big, bold, exciting graphic. Each arriving customer drives their car through the Hunter Quick Check Drive. This gives both the customer and the service advisor a condition...
Putting a Café in Your Dealership is Easier than You Think.

Putting a Café in Your Dealership is Easier than You Think.

by Michael Kubinski | Jul 9, 2021 | Blog, Dealership Design

Panama City Toyota’s Café FJ – This custom-built Toyota Landcruiser themed café offers a full service hot and cold coffee bar with an espresso machine, coffee brewers and a nitro cold brew tap. The food offerings included freshly made sandwiches, wraps, salads, and...
How Ready Is My Dealership for the Coming Wave of Pure EV?

How Ready Is My Dealership for the Coming Wave of Pure EV?

by Michael Kubinski | Jun 5, 2021 | Blog, Dealership Design

The Porsche Taycan is the company’s first pure electric production vehicle. A number of manufacturers have announced plans to move to a completely electric product offering. How will your car dealership adjust to sell and support pure EV? As a facility owner or...
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