Author Archive: Michael Kubinski

The service drive is your customer’s first impression. Again and again.

There’s an old saying, “Sales sells the first car, service sells the rest.”  While this saying may be more about people, it’s actually the whole service experience that the customer considers. The Service Drive is the customer’s first impression of your dealership’s service department. What is it saying to them? Read More »

Putting a Café in Your Dealership is Easier than You Think.

We often ask clients about incorporating a Café into their new build or renovation project. The topic is typically met with some resistance. Almost without exception, it is a result of just not understanding how easy it is. Putting a café in your dealership is easier than you think. Read More »

Five considerations when selecting a General Contractor for your dealership project.

Over the years we have overseen countless projects; new construction, renovations, service expansions, brand upgrades. Everything from showroom renovations under 5000 square feet to ground up 100,000 square foot plus dealership builds and everything in between.  One thing that consistently rings true, the right Contractor is essential. We often tell clients that selecting a General […] Read More »

Why bathrooms matter in your dealership

Given the last year and half, and everything we’ve endured with the Covid pandemic, it goes without saying that clean bathrooms are important in any business, including your dealership. However, beyond clean and sanitized, there is well maintained and updated, and this is what I want to talk about today. Over my 20+ years in […] Read More »

“You’ll learn more from Contractors than you ever will in Architecture School”

Hiring the right architect for your dealership project If I had written on this topic 25 years ago, you would have said I was biased. Back then, I was working for a large architectural firm in Boston and later in Chicago. I drafted up construction drawings, built models, and ultimately oversaw construction projects. The drawings […] Read More »

Managing our clients projects so they can focus on their business

When I first set out to write on this topic, the title was going to be “The Top 5 Reasons for a Dealership Owner to Hire an Owner’s Representative”. But as I mentioned in my previous post, while there are other firms that do specialize in representing dealership owners in managing their construction projects, our […] Read More »

Why don’t you go out on your own?

When first presented with the idea of writing a blog, I immediately pushed back thinking, “I am not a writer and I don’t have time to sit down and write about what is on my task list.” Then as I looked back at how ID Automotive came to be, I thought “how could I not?” […] Read More »